Thank you for using novice on a daily basis.

We would like to inform you about various operations during the year-end and New Year holidays.

[Reply to inquiries]

Wednesday, December 29, 2021 – Tuesday, January 4, 2022

We apologize for the inconvenience, but we will not be responding to inquiries during the above period.

Responses to inquiries during this period will be received after January 5, 2022 (Wednesday ).

Please note that this also applies to other weekends and holidays.

*Inquiries within this year will be accepted until 12:00 on Tuesday, December 28th. We will respond to inquiries received during the holiday period after January 5th (Wednesday).

[ Delivery (including forwarding and resending) operations]

Orders placed between December 27, 2021 (Monday) 16:00 and January 5, 2022 (Wednesday) 16:00 will be shipped sequentially from January 6, 2022 (Thursday).

* Please note that sequential shipping from January 6, 2022 (Thursday) does not necessarily mean that the items will be shipped by January 6, 2022 (Thursday).

* Please note that depending on the order status, it may be expected to be shipped on Friday, January 7, 2022.

*If you would like your order to be shipped within the year, please place your order by 16:00 on Monday, December 27, 2021. Orders placed after that will be shipped sequentially from January 6th (Thursday) onwards. Please note that depending on the order status, shipping may be delayed.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.