Thank you for using novice on a daily basis.
We would like to inform you about various operations during the Golden Week period.
[Reply to inquiries]
Wednesday, May 3, 2023 - Sunday, May 7, 2023
We apologize for the inconvenience, but we will not be responding to inquiries during the above period.
Responses to inquiries made during this period will be received after Monday, May 8, 2023 .
Please note that this also applies to other weekends and holidays.
[ Delivery (including forwarding and resending) operations]
The delivery schedule during the Golden Week holidays is as follows.
| Order date | Until 4/27 (Thu) 16:00 | Until 4/28 (Friday) 16:00 | 4/28 (Friday) 16:00 ~ 5/1 (Monday) 16:00 | Until 5/2 (Tue) 16:00 | 5/2 (Tue) 16:00 ~ 5/8 (Mon) 16:00 |
| Date of shipment | 4/28(Fri) | 5/1(Monday) | 5/2(Tue) | 5/6(Sat) | 5/9(Tue) |
We will do our best to ship according to the schedule above, but if there are a large number of orders, there may be delays. In that case, please note that the next shipping date will be the next shipping date.
*Estimated delivery date is 1 to 3 days after the shipping date.
*If you would like your order to be shipped according to the normal schedule , please place your order by 16:00 on Thursday, April 27, 2023. Orders placed after that will be shipped sequentially according to the schedule above. Please note that depending on the order status, shipping may be delayed.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.