Thank you for using novice on a daily basis.
We would like to inform you about various operations during the year-end and New Year holidays.
[Reply to inquiries]
Friday, December 29, 2023 - Wednesday, January 3, 2024
We apologize for the inconvenience, but we will not be responding to inquiries during the above period.
Responses to inquiries during this period will be received after January 4, 2024 (Thursday ) .
Please note that this also applies to other weekends and holidays.
*Inquiries within this year will be accepted until 12:00 on Thursday, December 28th. We will respond to inquiries received during the holiday period after January 4th (Thursday).
[ Delivery (including forwarding and resending) operations]
The delivery schedule during the year-end and New Year holidays is as follows.
| Order date | Until 16:00 on Wednesday, December 27th | Until 16:00 on Thursday, December 28th | Until 16:00 on Thursday, January 4th |
| Date of shipment | 12/28(Thu) | 1/4 (Thu) or 1/5 (Fri) | 1/5 (Fri) or 1/6 (Sat) |
We will do our best to ship according to the schedule above, but if there are a large number of orders, there may be delays. In that case, please note that the next shipping date will be the next shipping date.
*Estimated delivery date is 1 to 3 days after the shipping date.
*If you would like your order to be shipped according to the normal schedule , please place your order by 16:00 on Thursday, December 27, 2023. Orders placed after that will be shipped sequentially according to the schedule above. Please note that depending on the order status, shipping may be delayed.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.